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SUPPORT

Issue with your site? We're on it.

If you're a DEVIQO client and something is broken, slow, or needs changing — tell us below. Reply within 1 hour during 9 AM – 8 PM CET. Incidents 24/7.

SUBMIT

Tell us what's wrong

Three fields, 60 seconds. We reply within 1 hour, 9 AM – 8 PM CET.

For critical outages outside hours, also email [email protected] — our on-call is paged.

RESPONSE TIMES

What to expect

🚨

Site down

15 min first response, on-call paged 24/7. Average resolution: under 1 hour.

🐛

Bug

1 hour first response during 9 AM – 8 PM CET. Fix usually same day.

✏️

Content change

1 hour response, change live within 24h. Free within 30-day startup window, then included in premium support.

Kate — Client Success Manager
PREFER A HUMAN?

Kate will help directly

For non-urgent questions you can email Kate directly. For incidents please use the ticket form above so it routes to the right team immediately.

Katarzyna Lewandowska · Client Success Manager · replies 9 AM – 8 PM CET